Shipping + Returns

We ship rental orders every Thursday using a Tracked 24 Hour Service. We use Royal Mail, DPD and EVRI to ship our order, you will receive an email from us once your parcel has been dispatched and further tracking from the courier until your rental arrives with you. Please make sure you have provided the correct email address so you can keep an eye on tracking updates. 

We charge a flat rate shipping fee of £5 for UK mainland orders. We unfortunately are unable to send orders outside of the mainland UK at this time, this includes Northern Ireland and The Channel Islands. 

We offer free UK mainland shipping on orders over £75.

* Missed Delivery Disclaimer *

For security reasons, couriers are instructed not to leave parcels in a safe place if you’re not available. It’s important to avoid this option and consider alternative delivery arrangements provided in the notification emails from the courier. 

As a small business we unfortunately do not offer refunds on missed orders where deliveries have been attempted. 

Returning your Rental 

You can return your rental order anytime during for 4 day rental period that ends at 12pm on Monday. 

Please DO NOT wash or dry clean any of our rental pieces after wearing them. 

Where possible please reuse the original packaging we have supplied. There are two sealed tabs at the opening of the parcel bag, please use the second one from the top. 

Renters are responsible for the cost for return postage and must use a tracked 24 hour service.

Please return your order to:

Wardrobe of Friends 

117 Beech Road 

Chorlton 

Manchester 

M21 9EQ

Please email your tracking number and courier service to hello@wardrobeoffriends.com 

* Late Rental Return Disclaimer *

Any item that is returned outside of its rental window will incur a £25 late fee charge. All rented items must be returned by 12pm on Monday using a reliable, tracked 24 hour service.